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Case study

Reps scheduled across locations, without the CEO doing it

Kirill K. brought in an assistant to run scheduling for reps across several locations and to help with contracts. The hours that used to go into coordination now go into growth.

Client

Express Heat Therapy

Focus area

Scheduling and contracts

Role placed

Dedicated Assistant

The situation

Express Heat Therapy has reps working across several locations. Keeping all of those schedules lined up, and keeping contracts moving, was work that sat with the CEO.

What we did

Offsite Virtual Pro matched Kirill K. with a dedicated assistant to run scheduling for the reps across locations and to help with contracts. Like every Offsite Virtual Pro placement, the engagement includes a Customer Success Manager and a free replacement if the match is not the right fit.

What changed

Scheduling and contract support now sit with the assistant instead of the CEO. The hours that used to go into coordination now go into growth.

Scheduling run outside the CEO's day

Contracts supported by a dedicated assistant

Coordination time moved into growth

OVP has been a huge asset to our operations. Our assistant is dependable and plays a key role in scheduling reps across locations and assisting with contracts. With her support, I’ve saved time and stayed focused on growth.

Kirill K.

CEO, Express Heat Therapy · Trustpilot review

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