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Case study

A practice that runs without the owner chasing admin

Natasha B. handed over scheduling and the day-to-day admin behind her psychology practice. The time that came back went straight to client work.

Client

Beyond Better

Focus area

Practice administration

Role placed

Dedicated Assistant

The situation

Behind a psychology practice there is a steady stream of scheduling and day-to-day administration. For Natasha B., that work was sitting with the owner.

What we did

Offsite Virtual Pro matched Natasha B. with a dedicated assistant to take over scheduling and the day-to-day administration of the practice. The engagement includes a Customer Success Manager and a free replacement if the match is not the right fit.

What changed

The admin now runs without the owner chasing it. The time that came back went straight to client work.

Scheduling and admin handed over

Owner no longer chasing day-to-day admin

Time returned to client work

They’ve made a big difference with scheduling and handling admin tasks, which allows me more time to focus on my clients. If you’re a psychologist looking to free up time and stay organized, I definitely recommend giving them a try.

Natasha B.

Owner, Beyond Better · Google review

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