How We Help / Sales & Marketing
Hire an outbound calling agent.
Phone-first outreach for teams whose market still answers the phone. Dials made, conversations had, outcomes logged.
Trusted by leaders across various organizations
What this role does
The work an outbound calling agent
A starting scope, not a limit. The brief is written around your business before anyone is sourced.
Outbound calling
Working the list consistently, which is the whole job and the part most teams cannot sustain.
Conversations
Handling the call itself, the objection and the handover, rather than reading a script at someone.
Callbacks and follow-up
Keeping promises about when you would call back, which is where most of the value is.
Call logging
Recording outcomes and notes so the next attempt is informed.
List hygiene
Flagging bad numbers and wrong contacts so the list improves as it is worked.
Daily reporting
Dials, connects and outcomes, reported in a way that shows whether the approach is working.
Who it is for
When this role is
If one of these sounds like your week, this is usually the role to start with.
Your market answers the phone
Email alone is not reaching the people you need.
Nobody sustains the dialling
Calling is the first thing dropped when the week gets busy.
Follow-up is where you lose deals
Callbacks promised and not made, repeatedly.
How it works
From brief to
The same sequence for every role we fill. What changes is the depth of the brief and the size of the shortlist.
Tell us the role
We start with the work itself: the tasks, the hours, the tools and what a good first 90 days looks like. Nothing gets sourced until that brief is agreed.
We recruit and screen against it
We recruit into your brief rather than sending whoever is free, then screen for skills, communication and real-world judgement. Placements average 14 days.
You interview, we onboard
You meet the shortlist and choose. We handle onboarding so the first day is a working day, and your account manager stays with the engagement.
Why Offsite Virtual Pro
Why clients hire this role
A marketplace hands you a search box. Recruiting it yourself hands you a project. We take on the hiring and stay responsible for how it goes.
Screened before you meet anyone
Skills, written and spoken English and how a candidate handles the kind of work you described. Background checks and personality profiling sit behind the shortlist.
A replacement policy, not an apology
If a placement is not working, we replace them at no extra cost and your account manager runs the handover so the work keeps moving.
A dedicated account manager
One person who knows your business, watches quality and is accountable for the engagement, rather than a ticket queue.
Ten days’ notice, either way
Plans are month to month. Pause or cancel with 10 days’ notice, so the commitment matches how the work actually moves.
Questions
Before you
The questions clients ask most about this role, then the ones they ask about working with us.
Is this a sales role or a service role?
The current site describes it as covering both marketing and customer service calling. Decide which you need, because it changes the brief.
Does it overlap with the SDR role?
Yes, substantially. If the job is primarily phone-based outreach, this is the page; if it is multi-channel with qualification, look at the SDR role.
What dialling tools are used?
Yours. Tooling and compliance requirements belong in the brief.
How do I communicate with my assistant?
Through the OVP Workspace, built on Zoho: a secure platform for messaging, task management, file sharing and screen recording with your assistant and our team.
Can I choose the person I work with?
Yes. We give you a shortlist of qualified candidates based on your needs. You interview them and choose the one who fits best.
What if it is not working out?
Tell your account manager. We will work with you to fix the issue or provide a replacement at no extra cost.
How do you handle data privacy and security?
We use secure communication platforms, every assistant signs a non-disclosure agreement, and all assistants are trained on data confidentiality.
Can I pause or cancel?
Yes. Plans are flexible. Pause or cancel with a 10-day notice.
Pricing
Two ways to run it.
Part-time or full-time, one monthly price, month to month.
Part-Time
80 hours a month-
One dedicated professional
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Free replacement
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Dedicated account manager
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OVP Workspace access
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Quality control and supervision
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Pause or cancel on 10 days’ notice
Full-Time
160 hours a month-
One dedicated professional
-
Free replacement
-
Dedicated account manager
-
OVP Workspace access
-
Hours that suit your schedule
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Pause or cancel on 10 days’ notice
[Pricing for this role is not published yet – Jason to confirm both tiers] Prices are an average and can vary by candidate, depending on experience and the scope of the brief.
[Careers link – Jason to confirm] Looking to work as an Outbound Calling Agent rather than hire one? Apply for this role
Book a free consultation
Tell us the role.
Bring us the work you need covered and we will map the brief, the hours and what it costs to run.
Live chat available 9-5 EST