Industries · Health Care and Medical

Offshore administrative support for healthcare practices.

Scheduling, records, insurance paperwork and patient correspondence take hours that clinicians would rather spend on care. This is administrative support, and only that.

A clinic reception desk in a quiet corridor

Trusted by leaders across various organizations

Finance Engine
IntelliStaff Medical
Reliance Home Comfort
LeafFilter
Red Hat
Humber Polytechnic
Digital Loan Group
Matco Tools
RE/MAX
Asana

Scope, first

Administrative work,

not clinical work.

Practices lose an enormous amount of time to coordination: booking and rebooking, entering notes, chasing insurers and answering the same handful of patient questions. None of it is care, and all of it has to happen.

That is the work we support. Everything on this page is administrative.

Our professionals provide administrative support. They do not provide clinical advice or care, and we make no certification, accreditation or regulatory-compliance claims. If your workflows require specific training or safeguards, raise it on the consultation call and we will tell you honestly whether we can meet it.

Typical scope

What usually gets

handed over.

Drawn from how practices typically use offshore administrative support.

Appointment scheduling

Booking, rescheduling and reminder calls or messages, kept in step with the clinical diary.

Records and data entry

Entering and tidying administrative records so the practice system stays accurate and searchable.

Insurance and billing paperwork

Preparing and submitting the paperwork, following up on what is outstanding and keeping the trail in order.

Patient correspondence

Routine correspondence and front-desk overflow, with anything clinical passed straight to your team.

Where the talent comes from

The categories this

usually draws on.

Industry context shapes the brief. The people still come from the same talent categories, screened the same way.

Business Support

Assistants, CRM and data entry, reception and office management.

Customer Experience

Service representatives, receptionists and helpdesk support.

Finance & Accounting

Bookkeeping assistants who keep the books and reconcile statements.

Client story

A practice that

got its hours back.

Published on offsitevirtualpro.com

Natasha B.
Natasha B.
★★★★★
Owner, Beyond Better
"They've made a big difference with scheduling and handling admin tasks, which allows me more time to focus on my clients. If you're a psychologist looking to free up time and stay organized, I definitely recommend giving them a try."

Book a free consultation

Tell us the roles.

We will find the people.

Bring us the work you need covered and we will map the roles, the hours and how the engagement would run.

Live chat available 9-5 EST